Mobility Servicing


Having a mobility scooter can make some of life’s more difficult tasks a lot easier for those who have trouble getting out and about.

Here at Younique, we know just how important a mobility scooter is, which is why we offer our thorough 14 point inspection and service. Nobody wants to experience unexpected breakdowns or repairs. Our 14 point service allows for us to identify any potential issues long before they can occur as well as keeping the scooter in an optimal state. No matter the make or model of mobility scooter, Younique are able to carry out our 14 point check and keep the mobility scooter running for many years to come.

All of our engineers have many years experience servicing and repairing mobility scooters and their associated products. We provide each engineer with as much product information beforehand on the scooter they will be looking at to ensure they are able to carry out the service to a high standard.

Younique service engineers are all fully trained and receive further on-going training to remain up-to-date with mobility scooter technology and industry regulations.


1 Check battery voltage with current tester and resistance testers – multimeter tests are useless

2 Check the brushes on the motor – remove, clean, vacuum receiver and replace

3 Check all wires and connection plugs – physical checks for fastness

4 Check all relevant areas are lubricated – only where needed

5 Check steering gimble is aligned – making sure symmetrical alignment keeps you from falling off

6 Check brakes are working correctly – there are no brakes as such unless there is an additional one fitted – the motor, much like electric cars, slow and stop the scooter

7 Check all bulbs are working correctly

8 Check all tyres/wheels are correctly fixed and inflated if relevant – most scooters have solid tyres

9 Check all accessories are secure including wing mirrors, basket, arm rests and accessories fitted to the scooter by you

10 Check charger is operating correctly – important – PAT test also

11 Thorough road test to ensure scooter is operating correctly (min 500m distance) – we like this bit!

12 Take note of any replacement parts needed – and advise you accordingly and honestly giving options on replacement needs whether urgent, at next service or at some point

13 Take a photograph of the scooter’s batch label – this gives us the info we need for next time

14 Give the scooter a complete clean over – a great wipe down and mini valet allows us to really see if there is anything else hiding in the dark corners

Picture of a red mobility scooter

We repair and service any, and all makes and models of power chairs across the UK.

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These Regulations (often abbreviated to LOLER) place duties on people and companies who own, operate or have control over lifting equipment. This includes all businesses and organisations whose employees use lifting equipment, whether owned by them or not. In most cases, lifting equipment is also work equipment so the Provision and Use of Work Equipment Regulations (PUWER) will also apply (including inspection and maintenance). All lifting operations involving lifting equipment must be properly planned by a competent person, appropriately supervised and carried out in a safe manner.

LOLER also requires that all equipment used for lifting is fit for purpose, appropriate for the task, suitably marked and, in many cases, subject to statutory periodic ‘thorough examination‘. Records must be kept of all thorough examinations and any defects found must be reported to both the person responsible for the equipment and the relevant enforcing authority.

What you should do

If your business or organisation undertakes lifting operations or is involved in providing lifting equipment for others to use, you must manage and control the risks to avoid any injury or damage.

Where you undertake lifting operations involving lifting equipment you must:

  • plan them properly
  • using people who are sufficiently competent
  • supervise them appropriately
  • to ensure that they are carried out in a safe manner

What you should know

LOLER (where amended (PDF) is supported by the Safe use of lifting equipment: Approved Code of Practice (ACOP) and additional free guidance from HSE.

While the ACOP is not law, this has been produced under section 16 of the Health and Safety at Work Act (HSW Act) and has a special status (as outlined in introductory page (ii) of the ACOP). This supports not only LOLER but also the general provisions of section 2 of the HSW Act and other regulations, including the Management of Health and Safety at Work Regulations and PUWERoverview, in relation to lifting equipment and lifting operations.

Other more specific legislation may also apply, for example the Personal Protective Equipment at Work Regulations, when safety harnesses are being used for rope access work during activities such as window cleaning.

Many other organisations also publish guidance material on LOLER and its application in practice, which businesses may find helpful – much of which can be found using standard web searches. Additionally, HSE has developed Open learning guidance to assist anyone who wishes to learn more about LOLER.

Although LOLER has a wide application, any lifting equipment used on ships is generally excluded because there are other provisions for the safety of this equipment under merchant shipping legislation. A Memorandum of Understanding (MoU) between the HSE and Maritime and Coastguard Agency (MCA) and Marine Accident Investigation Branch (MAIB) exists to co-ordinate enforcement between the different organisations , including matters relating to lifting and lifting equipment.

Most lifting equipment and lifting accessories will also fall within the scope of the Supply of Machinery (Safety) Regulations. Such equipment must have been subject to appropriate conformity assessment, labelled and accompanied by a Declaration of Conformity (DoC) before being placed on the market or brought into use. This includes lifting equipment whose only source of power is directly applied human effort (eg manually operated chain blocks and car jacks).

The DoC, which must accompany the new product, is an important document, which should be retained by the user. The DoC may avoid the need for an initial thorough examination before first use in those cases where the safety of that equipment does not depend on the conditions of its installation or assembly.

What is a lifting operation?

Regulation 8(2) of LOLER defines a lifting operation as ‘an operation concerned with the lifting or lowering of a load’. A ‘load’ is the item or items being lifted, which includes a person or people.

What is lifting equipment?

‘Lifting equipment’ means work equipment for lifting and lowering loads. This includes lifting accessories and attachments used for anchoring, fixing or supporting the equipment (examples of lifting equipment)

Selecting the right equipment

LOLER requires that lifting equipment must be of adequate strength and stability. This adds to the general obligations under PUWERoverview regarding the suitability of work equipment.

Lifting equipment should be positioned or installed in such a way as to reduce the risk, as far as reasonably practicable, of the equipment or load striking a person, or of the load drifting, falling freely or being unintentionally released.

Where people are being lifted, there are additional requirements to prevent people from being injured in / by the carrier, including more frequent thorough examinations.

Marking of lifting equipment

All lifting equipment, including accessories, must be clearly marked to indicate their ‘safe working loads’ (SWL) – the maximum load the equipment can safely lift.

Where the SWL of any equipment or accessory depends on its configuration, the information provided on the SWL must reflect all potential configurations (for example, where the hook of an engine hoist can be moved to different positions, the SWL should be shown for each position). In some cases, the information should be kept with the lifting machinery, eg the rated capacity indicator fitted to a crane, showing the operator the SWL for any of the crane’s permitted lifting configurations.

Accessories must also be marked to show any characteristics that might affect their safe use. This may include the weight of the parts, where their weight is significant.

Where equipment is to be used to lift people, it should be marked to indicate the number of people that can be lifted in addition to the SWL of the equipment.

Lifting equipment which is not designed for lifting people – but which might be used this way in error – must be clearly marked to indicate it should not be used to lift people.

Planning, organising and carrying out lifting operations

All lifting operations involving lifting equipment must be:

  • properly planned by a competent person
  • appropriately supervised, and
  • carried out in a safe manner

In planning any lifting operation, the identification and assessment of risk is key to identifying the most appropriate equipment and method for the job. Lifting operations range from:

  • the very simple and commonplace, where minimal on-the-job planning by trained, competent people may be all that is needed to manage risk; to
  • very complex operations, which require sophisticated and detailed planning / records, with very high levels of expert input, monitoring and supervision – undertaken by specially trained personnel

The complexity of the plan and the extent of the resources used to manage risk must reflect the complexity and difficulty of the lifting operation.

Further information on planning and organising lifting operations.

Thorough examination

Lifting equipment must be thoroughly examined in a number of situations, including:

  • before first use (unless there is a valid Declaration of Conformity made less than 12 months earlier)
  • where it depends on installation, or re-installation / assembly at another site
  • where it is exposed to conditions causing deterioration, liable to result in danger

Records of thorough examinations should be made and, where defects are identified, they should be reported to both the person using the equipment (and to any person from whom it has been hired or leased), and the relevant enforcing authority (HSE for industrial workplaces; local authorities for most other workplaces).

Lifting equipment to which LOLER may not apply

LOLER only applies to lifting equipment which is used at work. Some work equipment – particularly continuous types that transport people or goods, often from one level to another – is not considered lifting equipment and so is not subject to LOLER’s specific provisions. However, when used at work, the provisions of PUWER still apply (including selection, inspection, maintenance, and training). Examples of work equipment which does not come under LOLER but still comes under the provisions of PUWER include escalators and moving walkways, many conveyor systems and simple pallet trucks (that only raise the load just clear of the ground so it can be moved).

Some lifting equipment may not be used by people at work, such as stair lifts installed in private dwellings and platform lifts in shops for disabled customer access – which are not subject to LOLER or PUWER in these circumstances. However, this equipment fitted in places with public access is subject to the HSW Act, and should be thoroughly examined and inspected for safety, using LOLER and PUWER requirements as a guide.

Other equipment, such as lifts in shopping centres, may be installed primarily for the use of customers who are not at work. Nevertheless, upon installation, this equipment must meet the requirements of all relevant product supply legislation and so be safe by design and construction when placed on the market. For example, stair lifts and platform lifts (mainly used for people with impaired mobility) come under the Supply of Machinery (Safety) Regulations 2008 and those over 3 m vertical distance normally require third party conformity assessment. Conventional passenger lifts must meet the requirements of the Lifts Regulations 2016.

Furthermore, employers and the self-employed have responsibilities, so far as reasonably practicable, for the safety of people they do not employ that may be affected by the employer’s work (under section 3 of the HSW Act). This may include employees of other organisations who undertake maintenance and other work on equipment – who will usually be at work and may even need to test and use the lifting equipment during their work. Therefore, businesses allowing the public to use lifting equipment, such as passenger lifts primarily intended for use by people not at work, should still be managing the risks from this equipment – and will generally need to be to the same stringent standards as required by LOLER and PUWER. In any case, insurers may require a similarly high standard of protection to manage public liability in these situations.

Whether you are one home or one hundred nursing homes we can handle your needs and will work tirelessly to keep your equipment serviceable. Make contact today and we will organise a free survey and quote.

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What is work equipment?

Work equipment is any machinery, appliance, apparatus, tool or installation for use at work (whether exclusively or not). This includes equipment which employees provide for their own use at work. The scope of work equipment is therefore extremely wide. The use of work equipment is also very widely interpreted and ‘…means any activity involving work equipment and includes starting, stopping, programming, setting, transporting, repairing, modifying, maintaining, servicing and cleaning’.

What you must do

If your business or organisation uses work equipment or is involved in providing work equipment for others to use (eg for hire), you must manage the risks from that equipment. This means you must:

  • ensure the equipment is constructed or adapted to be suitable for the purpose it is used or provided for
  • take account of the working conditions and health and safety risks in the workplace when selecting work equipment
  • ensure work equipment is only used for suitable purposes
  • ensure work equipment is maintained in an efficient state, in efficient working order and in good repair
  • where a machine has a maintenance log, keep this up to date
  • where the safety of work equipment depends on the manner of installation, it must be inspected after installation and before being put into use
  • where work equipment is exposed to deteriorating conditions liable to result in dangerous situations, it must be inspected to ensure faults are detected in good time so the risk to health and safety is managed
  • ensure that all people using, supervising or managing the use of work equipment are provided with adequate, clear health and safety information. This will include, where necessary, written instructions on its use and suitable equipment markings and warnings
  • ensure that all people who use, supervise or manage the use of work equipment have received adequate training, which should include the correct use of the equipment, the risks that may arise from its use and the precautions to take
  • where the use of work equipment is likely to involve a specific risk to health and safety (eg woodworking machinery), ensure that the use of the equipment is restricted to those people trained and appointed to use it
  • take effective measures to prevent access to dangerous parts of machinery. This will normally be by fixed guarding but where routine access is needed, interlocked guards (sometimes with guard locking) may be needed to stop the movement of dangerous parts before a person can reach the danger zone. Where this is not possible, such as with the blade of a circular saw, it must be protected as far as possible and a safe system of work used. These protective measures should follow the hierarchy laid down in PUWER regulation 11(2) and the PUWER Approved Code of Practice and guidance or, for woodworking machinery, the Safe use of woodworking machinery: Approved Code of Practice and guidance
  • take measures to prevent or control the risks to people from parts and substances falling or being ejected from work equipment, or the rupture or disintegration of work equipment
  • ensure that the risks from very hot or cold temperatures from the work equipment or the material being processed or used are managed to prevent injury
  • ensure that work equipment is provided with appropriately identified controls for starting, stopping and controlling it, and that these control systems are safe
  • where appropriate, provide suitable means of isolating work equipment from all power sources (including electric, hydraulic, pneumatic and gravitational energy)
  • ensure work equipment is stabilised by clamping or otherwise to avoid injury
  • take appropriate measures to ensure maintenance operations on work equipment can be carried out safely while the equipment is shut down, without exposing people undertaking maintenance operations to risks to their health and safety

When providing new work equipment for use at work, you must ensure it conforms with the essential requirements of any relevant product supply law (for new machinery this means the Supply of Machinery (Safety) Regulations). You must check it:

  • has appropriate conformity marking and is labelled with the manufacturer’s details
  • comes with a Declaration of Conformity
  • is provided with instructions in English
  • is free from obvious defects – and that it remains so during its working life

When providing mobile work equipment, you must ensure that:

  • where employees are carried, the equipment is suitable for that purpose
  • the risks from rolling over are minimised, and any person being carried is protected in the event of fall or rollover. This should include protection against crushing, through the provision of a suitable restraint and a rollover protection system
  • self-propelled equipment can be controlled safely with braking devices, adequate driver vision and, where necessary, lighting
  • measures are taken to prevent any risks from drive shafts that power accessories attached to mobile work equipment, by using adequate guards

When providing power presses for working on cold metal, you must thoroughly examine them and their safeguards before first putting them into use, and periodically afterwards. This means you must ensure that the inspection and testing of guards and protection devices is carried out by a competent person at frequent intervals, and that records of these examinations, inspections and tests are kept.

What you should know

The Provision and Use of Work Equipment Regulations 1998 replaced the original PUWER regulations first introduced in 1992. The main change was in the coverage of mobile work equipment, woodworking equipment and power presses allowing the repeal of the 1965 Power Press Regulations and a number of other older regulations, including those on woodworking machinery.

The Provision and Use of Work Equipment Regulations 1998, as amended by the Health and Safety (Miscellaneous Amendment) Regulations 2002, are supported by an Approved Code of Practice (ACOP) and additional free guidance which are readily available from HSE. Other ACOPs that support PUWER are also available, covering woodworking machineryPublication and power presses for working on cold metal. Where work equipment is also lifting equipment, there is another ACOP supporting LOLERPublication and PUWER.

While the ACOPs are not law, they were made under section 16 of the Health and Safety at Work Act (HSW Act) and so have a special status, as outlined in the introduction to the PUWER ACOP:

‘Following the guidance is not compulsory and you are free to take other action. But if you do follow the guidance you will normally be doing enough to comply with the law. Health and safety inspectors seek to secure compliance with the law and may refer to this guidance as illustrating good practice.’

These ACOPs support PUWER and the general provisions of section 2 of the HSW Act, as well as other regulations, including the Management of Health and Safety at Work Regulations and the Workplace (Health, Safety and Welfare) Regulations.

Other more specific legislation may also apply (for example LOLER, when lifting equipment is used at work). In some cases, equipment used at work is more appropriately covered by other, more specific legislation (eg the Personal Protective Equipment Regulations and the Electricity at Work Regulations). You may therefore have to ensure that the requirements of other legislation are met alongside those of PUWER; for example, the Workplace (Health, Safety and Welfare) Regulations, in relation to the workplace risks to pedestrians arising from mobile work equipment.

HSE has developed Open learning guidance to assist those who wish to learn more about PUWER, or see also: Using work equipment safely.

Although PUWER has a wide application, there is a general exclusion covering the use of ship’s work equipment in most situations because there are other provisions for the safety of this equipment under merchant shipping legislation.

Most new work equipment that is machinery will also fall within the scope of the Supply of Machinery (Safety) Regulations 2008. Machinery, and certain other work equipment within scope of these Regulations, must undergo conformity assessment and have appropriate conformity marking and be correctly labelled before being placed on the market or brought into use. This includes:

  • machinery which needs to be installed on / with other equipment or in a structure before it can be used
  • safety components placed independently on the market
  • lifting equipment / accessories
  • Partly completed machinery (components which are almost machinery but which cannot themselves perform a specific function) also comes within scope of the Supply of Machinery (Safety) Regulations 2008. These must come with comprehensive instructions for safe incorporation and a Declaration of Incorporation

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Manual recliner or electric recliner need looking after just like any machine. Younique is able to carry out the recliner repair.

Most common issues with recliners are caused by a problem with the electronics failing or being faulty. All of our technicians are capable of replacing these for you if needed and testing to ensure that it is safe for use.

Younique has over 30 years experience carrying out riser recliner repairs.

Lady testing a rise and recliner chair after a repair has been completed

What we fix

    • Manual Recliner Stuck in open position

    • Manual Recliner Stuck in closed position

    • Electric Recliner Stuck in open position

    • Electric Recliner Stuck in closed position

    • Handle snapped off

  • Recliner motor not working
    • Leather Recliners

    • Fabric Recliners

    • Rise and Recliner

    • Recliner Cable Replacements

    • Broken remotes


Bed Inspections and Servicing

Younique Healthcare provides servicing and inspections from experienced engineers on profiling beds on behalf of individual clients as well as professional healthcare settings including care, nursing homes and hospitals to ensure they meet regulations and kept in the absolute best condition.

Our courteous and healthcare qualified engineers are trained in the service, inspection and repair of most makes of electric adjustable beds and have access to a huge range of parts including replacement motors, handsets and more.

Profiling beds are an essential healthcare product that provide a wide range of benefits to individuals with a variety of needs including.

Improved Positioning

Electrically operated profiling beds make it much easier for patients to be moved, limiting the amount of pressure placed on one area of their body.

Increased Circulation

Along with reducing the onset of pressure ulcers, electrically powered profiling care beds can limit the problems associated with poor circulation. Frequent movement can improve the circulation of blood around the body and increase respiratory functions.

Enhanced Safety Features

Profiling care beds have integral side rails to prevent falls and they can also assist patients and caregivers when repositioning.

Increased Interaction

Electrically operated beds can be quickly and easily adjusted allowing the user to better position themselves for interacting with other people.

Our Service

We work directly with individuals and healthcare settings to ensure profiling beds remain safe, comfortable and compliant with industry and manufacturer regulations. Younique engineers are based throughout the UK and carry out thorough inspections and routine servicing of all equipment, to ensure compliance with:

  • Bed Rail Regulations
  • LOLER Regulations
  • CQC Compliance

Effective Servicing is proven to successfully reduce the amount of reactive call out / out of hours issues, ongoing maintenance costs and capital spend in many care homes across the country.

Our experienced and qualified engineers are well certified in the healthcare industry and here to assist you with their insight and knowledge of a wide range of healthcare products and practises. Get in touch with our team today to book an inspection and service.

Our Profiling bed inspection and service:

  • Yearly service for one bed, includes two, six monthly service and inspections
  • Cancellation of pre-booked appointments may be chargeable
  • Service can be cancelled with four weeks’ notice

Inspections and services are available nationwide

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family with mobility scooter
Small aids and mobility accessories such as walking sticks and ramps, mobility scooters, electric wheelchairs, manual wheelchairs, lightweight wheelchairs, folding wheelchairs, flexyfoot shock absorbing walking sticks, cosyfeet slippers and much more!