Shipping & Delivery Policy

www.youniquehealthcare.co.uk is a brand of Younique Healthcare Limited, registered in England & Wales (Company No. 13936669 VAT Reg GB380154414), with our principal place of business at:
275 Halesowen Road, Old Hill, Halesowen, West Midlands, B64 6NP

Younique Healthcare aims to deliver products in a timely, safe, and accessible manner, offering multiple delivery options across the UK.

Standard Delivery (GB Mainland)

  • Delivery is Free under normal circumstances. Outside of Mainland GB some delivery charges apply and will depend on your address.
  • Highlands and Islands may incur an additional delivery charge depending on the product. Once we know your full address we can contact you with additional information. We aim to serve all of our customers with FREE DELIVERY though, so please don’t be alarmed, we will do our best to deliver at no additional charge.

  • Standard Delivery: 3–5 working days
    From £4.95 or free for orders over £100

  • Express Delivery: 1–2 working days
    From £9.95 (subject to stock availability)

Larger items such as beds, powerchairs, hoists, and riser recliners may be subject to lead times of 5–10 working days and may require contact to schedule delivery.

LOCAL Delivery – Free for all products.

White Glove & Clinical Installation Services

For medical or complex equipment, we offer a White Glove Delivery and Clinical Setup Service, which includes:

  • Delivery to room of choice

  • Professional assembly

  • Risk assessment and demonstration

  • Removal of packaging

Available across most of the UK. Charges vary depending on product type and location—quoted at checkout or agreed at the point of sale.

Click & Collect

Customers are welcome to collect from our Halesowen premises. Please await confirmation before arriving.

Collection address:
Younique Healthcare, 275 Halesowen Road, Old Hill, Halesowen, B64 6NP

Remote or Non-Mainland Delivery

For deliveries to the Scottish Highlands & Islands, Northern Ireland, Isle of Man, Channel Islands, or international destinations, additional charges and lead times may apply. We will contact you to confirm before processing the order.

Delivery Queries

If you encounter delivery delays or issues, please contact us at support@youniquehealthcare.co.uk or call 0121 389 4912.