Who we are
Our website address is: https://www.youniquehealthcare.co.uk.
What personal data we collect and why we collect it
The term ‘Younique Healthcare Limited’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is The Old Summerhouse, 203 Luddington, Stratford on Avon Warwickshire, CV37 9SJ. Our company registration number is 11623839 The term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility
for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the
website is subject to the laws of England, Northern Ireland, Scotland and
What do we do with your information?
We only collect, keep, use or share your information for genuine business purposes, when you’ve
approved us to do so, or when we’re obliged to legally. There are a few reasons why we use your
1. if you contact us with an enquiry either by telephone, email or live chat;
- to process any order that you place on our website and arrange for its delivery and
- to maintain any registered accounts you have with us;
- to make our website and our app accessible to you with informative content tailored
to your needs including serving you with any pop‐up messages and voucher codes;
if you have purchased a product from us, we may contact you from time to time by
SMS, email or telephone regarding our latest promotional offers, products and
services that we think you may be interested in;
- promoting and advertising (including personalisation) of our products and services
both on our website and elsewhere on the internet
- promoting and advertising our products and services to you via email, SMS and post;
- to train our employees to ensure that we are providing the best possible service;
- we record telephone calls for compliance and legal reasons;
- to get in touch regarding customer satisfaction surveys and market research;
- when you provide a review on our website;
- when you enter any of our competitions;13. matching and aggregating your personal data for analysis and to provide you with a
more personalised experience;
- to analyse any problems with our website and improve its performance;
- when you engage with us on any social media platform;
- we also use personal details to contact you regarding our services and products and
if we need to verify your identity;
- for research, analysis, testing, monitoring, risk management and administration
- for crime or fraud prevention purposes.
Basis for Processing
For us to process your personal data, we must have a legal basis for the processing. The data
protection legislation sets out what these bases are. We have described below the different
bases that we rely on and provided examples of the processing.
There are some contractual reasons why we have to process your personal data. When you buy a
product on our website, it creates a contract between us. We need to process the personal data
that you provide in order to fulfil our part of the contract. If you do not provide your details we
won’t be able to complete your order.
Sometimes we are required to process the personal data that we hold about you for legal
reasons ‐ for example, if there is a product recall.
We also rely on being able to process your personal data on the basis that it is in our legitimate
interests. When we do this we will always consider your interests and balance any positive or
negative impact relating to such processing and your legal rights relating to data protection.
If you do not want us to process any of the personal data we have listed as being processed for
legitimate purposes, you have the right to object. For more information see the section below
relating to your rights. Please note that if you object we may still continue to process your
personal data in certain circumstances. Please also remember that if we can’t process your
personal data for these purposes your customer experience may not be as enjoyable.Our legitimate interests include:
analysing and understanding your customer journey and behaviour to improve
efficiencies and interaction.
sending you email or SMS marketing messages, if you have previously bought
something from us
calling you to discuss your delivery and any other services that we would like to offer
promoting and advertising our products and services both on our website and
elsewhere on the internet
analysing our website’s performance and solving any problems
personalisation of your shopping experience
In some cases, we will ask whether you would like us to process your personal data. For example,
if you would like us to notify you when an out of stock item becomes available or if you enter
into a competition. If you provide us with consent, you may withdraw it at any time by
How do I withdraw my consent?
If after you opt‐in, you change your mind, you may withdraw your consent for us to contact you,
for the continued collection, use or disclosure of your information, at any time, by contacting us
at email@example.com or mailing us at: Younique Healthcare, 203 Luddington,
Warwickshire, CV37 9SJ, United Kingdom. Alternatively, you can log in to the
youniquehealthcare.co.uk website and change your consent to opt into marketing in the account
All direct payment gateways adhere to the standards set by PCI‐DSS as managed by the PCI
Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American
Express and Discover.
PCI‐DSS requirements help ensure the secure handling of credit card information by our store
and its service providers.Third‐party services
In general, the third‐party providers used by us will only collect, use and disclose your
information to the extent necessary to allow them to perform the services they provide to us.
However, certain third‐party service providers, such as payment gateways and other payment
transaction processors, have their own privacy policies in respect to the information we are
required to provide to them for your purchase‐related transactions.
For these providers, we recommend that you read their privacy policies so you can understand
the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are
located in a different jurisdiction than either you or us. So, if you elect to proceed with a
transaction that involves the services of a third‐party service provider, then your information
may become subject to the laws of the jurisdiction(s) in which that service provider or its
facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment
gateway located in the United States, then your personal information used in completing that
transaction may be subject to disclosure under United States legislation, including the Patriot
Once you leave our store’s website or are redirected to a third‐party website or application, you
When you click on links on our store, they may direct you away from our site. We are not
responsible for the privacy practices of other sites and encourage you to read their privacy
To protect your personal information, we take reasonable precautions and follow industry best
practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or
destroyed.If you provide us with your credit card information, the information is encrypted using secure
socket layer technology (SSL) and stored in multiple layers for added security. We use the latest
database encryption to secure your data. Although no method of transmission over the Internet
or electronic storage is 100% secure, we follow all PCI‐DSS requirements and implement
additional generally accepted industry standards.
Age of consent
By using this site, you represent that you are at least the age of majority in your state or province
of residence, or that you are the age of majority in your state or province of residence and you
have given us your consent to allow any of your minor dependents to use this site.
Changes and clarifications will take effect immediately upon their posting on the website. If we
make material changes to this policy, we will notify you here that it has been updated, so that
you are aware of what information we collect, how we use it, and under what circumstances, if
any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred
to the new owners so that we may continue to sell products to you.
We do not share your details with any other companies and charities;
If you would like to stop all unsolicited postal communications, we suggest that you register with
the Mailing Preference Service (MPS). MPS is a free service set up in 1983 and funded by the
direct mail industry to enable consumers to have their names and home addresses in the UK
removed from lists used by the industry. It is actively supported by the Royal Mail and all directly
involved trade associations and fully supported by The Information Commissioners Office (ICO).
For more information or if you wish to register with the MPS please visit their website
http://www.mpsonline.org.uk/” \t “_blank” www.mpsonline.org.uk.Data processors We work with the following data processors in order to carry out our direct marketing activities: Zoho, Clicksend Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at mailto:firstname.lastname@example.org email@example.com or by mail at the address above.